IT heads of various companies have to constantly think about application development, upgrading of their systems and maintenance of their multiplatform software applications. In addition to this restricted budgets, operating costs of new application development provide further challenges to maintain current software efficiency levels.

In today's competitive scenario, where not just the external customer is king, one has to increasingly manage internal customers as well. More and more companies are increasingly considering IT outsourcing as the most viable alternative to reduce their operational costs, so that they can focus more on their core business processes.